Returns & Exchanges

At Sunnyo, we want you to glow with confidence in your purchase, which is why we offer a 30-day window for returns on unopened and unused beauty products. If your selection isn't the perfect match for your skin, our seamless exchange process ensures you find your ideal routine.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Secure Packaging

  Place the unused items in their original packaging to ensure they are protected during transit and maintain their eligible condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Refund Processing

  Once our team inspects the returned items, we will issue a refund to your original payment method or ship your new exchange products within 5-7 business days.